Thank you for visiting and shopping at Top Tools Australia. The following information sets out the terms and conditions that constitute our Shipping Policy.
Processing your Order An email confirmation is sent to your e-mail address after placing your order.
Please keep this e-mail as proof of your purchase.
Shipment Processing Time Processing time refers to the time it takes for us to prepare your order for shipping.
After your payment is authorised and verified, all orders are processed within 2 business days.
We will contact you if, for some reason, there are any delays.
Shipment Locations Domestic Only Top Tools Australia does not ship internationally at this time.
We ship domestic only -anywhere in Australia. Shipment rates and delivery estimates We endeavour to get your order to you as soon as possible.
Once your order is placed, an estimated delivery time will be provided to you.
Delivery times are estimates and commence from the date of shipment, rather than the date of order.
Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
Unless there are exceptional circumstances, we make every effort to fulfil your order.
Express Shipping The order will arrive within 2-4 business days.
Standard Shipping The order will arrive within 2-7 business days.
Please note: Business day means Monday to Friday, except holidays. Orders are not shipped or delivered on weekends or holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
Products may be delivered in separate shipments.
Tracking Options Top Tools Australia aims to provide visibility and transparency throughout the shipment process.
Once your order is confirmed and shipped, you will receive a link to track your package.
All orders delivered within Australia automatically have tracking.